Auction Terms & Conditions

Before you start bidding, we kindly ask you to review our terms and conditions. These guidelines are designed to ensure a smooth and transparent experience for everyone. They'll help you understand your obligations as a buyer and make confident, informed decisions throughout the auction process.

Vehicle Inspection Standards

Quality is at the heart of everything we do. That's why only 20% of submitted vehicles meet our rigorous inspection standards, conducted by Master ASE-certified technicians. We're proud to back every purchase with our 14-day satisfaction guarantee, giving you complete peace of mind with every bid.

Payment Process

For your security and ours, we process all payments via bank wire transfer. Once you win an auction, you'll receive detailed payment instructions within 24 hours (be sure to check your spam folder if you don't see them in your primary inbox). Our team is always available to assist if you have any questions.

Delivery Protocols

Scheduling

Weekly Monday dispatches
Location-specific routing
All asset classes accommodated

Transport Options

Enclosed trailer protection
Flatbed/lowboy for heavy equipment
Specialized heavy haul teams

Pricing Structure

Complimentary within 500 miles
$1/mile beyond 500-mile radius
14-day US / 22-day Canada delivery window
$25K-$3M cargo insurance coverage

Warranty Protection

Coverage Details

6-month comprehensive protection
5-year extended plans available
Major mechanical components included

Policy Limitations

$50 service co-payment per claim
Non-transferable to subsequent owners
Subject to state/provincial regulations

14-Day Satisfaction Guarantee

Return Process

Notification required within 14 calendar days
Before 5:00 PM CDT
Original condition must be maintained

Exclusions

Vehicles with aftermarket modifications
Units serving as loan collateral
Assets with post-purchase damage

Once we receive and inspect your return, we'll initiate your refund immediately. Bank processing typically completes within 1-3 business days. Our client services team is here to ensure a smooth and professional resolution every step of the way.

Trusted Partners

Industry Leaders We Work With

TJ Brokerage partners with leading financial institutions, automotive groups, and logistics providers to deliver a seamless auction experience. Our trusted network ensures you receive the highest quality assets and service.